Shipping Policy
Thank you for shopping with us! We want to ensure your order reaches you as quickly as possible. Please review our shipping policy below:
​
Processing and Shipping Time:
-
Orders placed by 3:00 PM (noon) EST on business days (Monday through Friday) will be processed and shipped the same day.
-
Orders placed after 3:00 PM EST or on weekends will be processed and shipped on the next business day.
-
We do not ship on weekends or holidays.
Shipping Method:
-
All orders are shipped via the United States Postal Service (USPS).
-
You will receive a tracking number once your order has shipped.
Shipping Locations:
-
We currently only ship to all U.S. addresses, Canada and US Territories.
If you have other shipping questions please contact us.
Return & Exchange Policy
30-Day Return Policy - Vitamart
At Vitamart, your satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free 30-day return policy. Please review the details below:
Eligibility for Returns:
-
You may return items within 30 days of receipt for a full refund or exchange.
-
Some items may not be eligible for return such as on sale or close out items.
How to Return:
Contact our customer service team via the contact us page to request a return. We will get back to you shortly with instructions for your return or refund. Ship the return to the address provided by our team.
Refunds and Processing:
-
Refunds will be issued to the original payment method once we receive and inspect the returned items.
-
Shipping fees are non-refundable, and customers are responsible for return shipping costs unless the return is due to an error on our part.
Exclusions:
-
Certain products are not eligible for return for safety and quality reasons.
-
Clearance or final sale items cannot be returned.
If you have any questions or need assistance with your return, please don't hesitate to reach out to customer service contact us page.
Thank you for shopping with Vitamart!